Returns & exchanges


Please make sure you return your items within 30 days of purchase. After 30 days, we can’t offer you a refund or exchange.

Return address: 52 Downing Street, Farnham Surrey, GU9 7PH

Please make sure the returned goods are unused, in the original packaging and in the same condition that you received it. Please contact us at, and we will give you further guidance on how to return your item. 

Unless the items are faulty or damaged, we ask that you cover the return costs (we also suggest you get proof of postage). The original delivery costs are non-refundable.


Once your return is received, we will let you know that we have received your returned item. If it’s approved, a credit will be applied to your credit card or original method of payment.


We can only replace items if they are defective or damaged. If this should happen, please send an email to