Delivery: £4.50 for (almost) everything, anywhere in the UK — and it's free on orders over £75

May 2020 Update: We are open and continuing to add beautiful items to our store. Delivery times are taking longer than usual, and our customers are currently receiving their deliveries about 3-4 days after posting.
Our Farnham showroom is still closed to customers but is available for in-store pickups by arrangement.

FAQs


Don't you sell blinds, curtains and upholstered furnishings?

That's our bespoke interiors business, Clare Laughland Interiors. Head over to clarelaughland.co.uk to find out more.

Something's not right with my order. What do I do? 

Please contact us to let us know what's happened and we'll make it better.

When will I receive my order?

We aim to send out all deliveries the same day by first-class Royal Mail.

Do you deliver internationally?

We only deliver to the UK right now but we will look into international deliveries in the future.

What is your returns policy?

Obviously we want you to be delighted with your purchases from our shop. However, If you want to return or exchange them, please do so within 30 days of purchase and make sure they are unused and include the original packaging. Here's our full returns policy

What are my delivery options?

Delivery for most items is £4.50 even if you have multiple items in your basket. If you spend £75 or more, then delivery is free. Emissions from our deliveries are carbon offset - more about that here. Delivery of large items such as furniture is organised separately after purchasing.

You can also choose to pick up your purchases at our showroom in Farnham, Surrey.

Where are you located?

Our showroom is in Farnham, Surrey. Come and say hello if you're in the area.

So you're an actual bricks and mortar shop too? 

Yes! The showroom stocks most of the items you'll find here, plus a few you won't. It's also the heart of our bespoke interiors and soft-furnishings business, so you can browse our huge collection of fabrics, paints and wallpapers and chat to us for advice. 

Does that mean I can collect my purchases from your showroom?

It does. Select Collect from Showroom as your delivery option during the checkout process and we'll keep it in our showroom for you to collect.  

My question isn't here, how do I contact you?

Head on over to our contact page or our Facebook page and we'll do what we can to help you.